FAQ

Frequently asked questions

Can I change the dimensions of a sofa?


Yes, that is our specialty. For our stationary line, you can change the width and depth, fabric, color, and cushion fill. For the reclining line, depending on the vendor, we can also change the size and options.




Where are your sofas made?


Our stationary line is built right here in LA, and our reclining line varies as we have several vendors from Dallas, Texas to Norway.




Do you offer interior design services?


Yes, we offer in-home consultations by appointment.




What are your sofas made from?


We use solid, kiln-dried pine and alder. We also offer all alder and 8-way hand-tied as an option as well.




Do you offer home theatre seating?


Yes, we do. We have several options available, keeping in mind every model available will not be on display in the store.




Do you ship out of state?


We do ship some vendors out of state at no extra charge, and for some there would be a fee.




Do you charge sales tax for out of state purchases?


We do not charge sales tax for out of state purchases (Stressless excluded, 8% tax). However, you may be required to claim "use tax" at the end of the year. Check with your tax professional as the state laws vary.




Do you offer discounts?


We do offer designer discounts and military discounts.




What is the return policy?


All orders, whether special order or clearance, are non-cancelable. Management does reserve the right to make an exception in special circumstances at their discretion.




Do you offer financing?


We do not offer financing.




What are your shipping policy and rates?


Please call us at 310-392-7632 to finalize your order. The final order amount, shipping costs and sales tax (if applicable), shall be calculated based on any customizations and your delivery location. Shipping in California varies due to location. Out of state shipping is no charge for the following products: Fjords Lafer Ultracomfort